USMAN, Agus; WIJAYA, Andi; ZULFIKRI , Agung. The Mediation Role of Customer Satisfaction in Building Coffee Lover Loyalty Driven by Service Quality Management. Sanskara Manajemen Dan Bisnis, [S. l.], v. 4, n. 03, p. 406–414, 2026. DOI: 10.58812/smb.v4i03.853. Disponível em: https://sj.eastasouth-institute.com/index.php/smb/article/view/853. Acesso em: 24 jul. 2026.