ANGGRAINI, Vina; SURYADI, Suryadi; RACHMIANA, Aida; USMAN, Muslim. The Effect of Healthcare Workers’ Workload and Competence on Service Quality in Indonesian Hospitals. Sanskara Manajemen Dan Bisnis, [S. l.], v. 4, n. 03, p. 515–526, 2026. DOI: 10.58812/smb.v4i03.938. Disponível em: https://sj.eastasouth-institute.com/index.php/smb/article/view/938. Acesso em: 1 aug. 2026.