Wiyanto, M. A. and Hidayat, D. (2026) “Customer Satisfaction as a Mediating Mechanism of Banking Loyalty: An Empirical Re-analysis of the Corporate Image and Service Quality Model among Bank BRI Customers”, Sanskara Manajemen Dan Bisnis, 4(03), pp. 477–487. doi: 10.58812/smb.v4i03.865.