DOI: https://doi.org/10.58812/smb.v4i03

Published: 2026-07-04

Articles

An Analysis of Hospital Information Systems and Service Quality on Patient Satisfaction in Maternal and Child Health Services in Indonesia

Nurmalia Lusida, Atthariq Atthariq, Andriyani Andriyani, Irna Hasanah, Raghib Filhaq

397-405

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The Mediation Role of Customer Satisfaction in Building Coffee Lover Loyalty Driven by Service Quality Management

Agus Usman, Andi Wijaya, Agung Zulfikri

406-414

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Omnichannel Readiness of Hotel Distribution Systems in an Emerging Tourism Destination: Evidence from Labuan Bajo, Indonesia

Paul Hanny Wadhi, Fitri Ciptosari, Agus Wahyudi

415-425

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Pengaruh Manajemen Sumber Daya Manusia Berkelanjutan terhadap Kinerja Organisasi: Tinjauan Pustaka Sistematis

Heribertus Yudho Warsono, Dodit Cahyo Nugroho

426-439

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Global Trends in Public Service Quality Research: Bibliometric Analysis and Network Visualization Based on VOSviewer

Alya Syafitri Lubis, Naurah Athaya, Adellah Adellah

440-449

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Apa yang Membuat Konsumen Kembali Membeli Makanan Halal? Peran Kesadaran Kesehatan, Kualitas Makanan, dan Kepuasan

Wira Pramana Putra, Mima Halimatus Sa'diyah, Cecep Supriyadi

450-467

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